Your privacy matters to us. This Privacy Policy explains what personal information ph 5 collects from registered players in the Philippines, how we use it, and the steps we take to keep it safe. Please read this page before creating your account.
Last updated: 2025. Applies to all ph 5 accounts registered in the Philippines.
When you register on ph 5, we collect your full name, date of birth, email address, and mobile number. This information is required to create and verify your account in line with Philippine regulations for online gaming platforms. We may also request a government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years. All identity documents are handled securely and are only accessed by authorised personnel for verification purposes. Providing accurate information is a condition of your account, and any false details may result in suspension.
To process deposits and withdrawals in Philippine pesos (PHP), ph 5 collects payment-related information such as your GCash or Maya account details. We do not store full card numbers or sensitive payment credentials on our servers — these are handled directly by our payment partners using industry-standard encryption. Transaction records, including deposit amounts, withdrawal requests, and timestamps, are retained for regulatory compliance and to resolve any disputes that may arise. You can review your transaction history at any time from within your account dashboard. If you have questions about a specific transaction, our support team is available through the platform.
When you access ph 5 on your mobile device or browser, we automatically collect certain technical data including your IP address, device type, operating system, and session activity. This information helps us optimise the platform for Filipino players across different devices and screen sizes. We also use usage data to detect unusual activity,prevent fraud, and improve platform stability. Usage logs are stored for a limited period and are not shared with third parties for marketing purposes. You can limit certain data collection by adjusting your browser or device settings, though this may affect some platform features.
ph 5 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform runs smoothly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies may remain to improve your next visit. We do not use cookies to serve third-party advertisements or to track your activity across other websites. You can manage or disable cookies through your browser settings at any time, though doing so may affect your ability to log in or use certain features. Our use of cookies is limited strictly to what is necessary for platform functionality and security.
ph 5 does not sell your personal data to any third party. We may share limited information with trusted service providers — such as payment processors and identity verification partners — solely to operate the platform and comply with Philippine regulatory requirements. Any third party that receives your data is bound by strict confidentiality obligations and is not permitted to use it for their own purposes. We may also disclose information to relevant authorities if required by law or in response to a valid legal request. Outside of these circumstances, your personal information stays within the ph 5 platform and is not disclosed without your consent.
You have the right to request a copy of the personal information ph 5 holds about you. Submit your request through the platform after logging in and our team will respond within a reasonable timeframe in accordance with applicable Philippine data privacy laws.
If any of your account information is incorrect or out of date, you can update it directly from your account settings or contact our support team for assistance. Keeping your details accurate helps ensure smooth processing of withdrawals and account verification.
You may request deletion of your personal data by contacting our support team through the platform. Please note that certain records may be retained for the period required by Philippine law or for the resolution of outstanding disputes before deletion can be completed.
ph 5 applies industry-standard security measures including encrypted data transmission and access controls to protect your personal information. We regularly review our security practices to address emerging risks and ensure your data remains protected at all times.
We retain your personal information for as long as your account remains active or as required by applicable Philippine regulations governing online gaming platforms. When your account is closed and the mandatory retention period has passed, your data will be securely deleted or anonymised. Transaction records and identity verification documents may be kept for a longer period where required by law. If you have questions about how long specific data is held, you can contact our support team through the platform. We are committed to not keeping your information longer than is necessary for the purposes described in this policy.
If you have any concerns about how ph 5 handles your personal data, visit our FAQ page or log in to contact our support team directly. We are here to help Filipino players feel confident and secure on the platform.